RTPL offers an extended warranty, standard support contract options, as well as customized service agreements tailored to meet the unique requirements of your organization. RTPL offers a comprehensive set of services, including:

 

Service Plan Features*

24x7 Technical Telephone Support
Expedited Advance Replacement
On-Site Support
Emergency On-Site Support
24 Hour Web-Based Support
On-Line Support
Remote Access
Software Maintenance Releases
Software Feature Releases
Extended Warranty
Repair

* Note: Some features may not be available with all service plans.

RTPL support centre is on-call for the 24X7 broadcast industry with a 24X7 support team of experienced and efficient engineers, and thus able to provide each customer with the very best in technical support.

For general support please phone +91 22 67122797, +91 22 27577101-04 during office hours (10:00 am to 07:00 pm) or email us at support@rtpl.co.in

 

Emergency Support Service

If you have a situation where you require urgent support that cannot reasonably wait until normal office hours, please call our out of hours emergency support line on
+91 9769577881 (Vikas Varshney).