Rudraksha Technology Private Limited (“RTPL”) and its subsidiaries respect your privacy. You are hereby advised to please read the Privacy Policy carefully. By accessing the services provided by the RTPL website, software you agree to the collection and use of your personal data by RTPL in the manner provided in this Privacy Policy.
The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by RTPL or to the people that are not engaged, employed or managed by RTPL.
We wish you to
Feel comfortable using our websites and the software.
Feel secure submitting information to us.
Know that by using our sites and software you are consenting to the collection of certain data.
What information we collect and how we may use it?
There are numbers of situation in which your personal information may help us to give you better products and/or services. For example:
We may ask for your personal information when you are discussing a service issue on the phone with our associate, downloading any software updates, installing any software of RTPL and the software whose Intellectual Property Rights belongs to RTPL.
When you interact with RTPL, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences, your bank and credit card information and information about the RTPL’s product you own, such as their serial numbers and date of purchase, and information relating to a support or service issue.
We will automatically receive and collect certain anonymous information in standard usage logs through our web servers including computer identification information obtained from “cookies” sent to you from :
Web server cookies stored in your hard drive.
An IP address, assigned to your computer which you use
The domain server through which you access our service
The type of computer you are using
The type of web browser you are using
We may automatically receive and collect the data from the users if they uses any of the RTPL’s product and the products in which the sole ownership in its copyright vests.
We may collect the following personally identifiable information about you:
Name including first and last name
Alternate email address
Mobile/Phone number and contact details
ZIP/Postal Code
Demographic profile (like your age, gender, occupation, education, address and durables owned);
Preferences and interests (such as news, sports, travel and so on)
Financial information (like bank account or credit card numbers;) and
Opinions of features on our websites.
We also collect information for market research purposes, to manage and evaluate our Intellectual Property resources in order to gain a better understanding of our customers and thus provide more valuable service.
We may use personal information to provide that you may have requested as well as for auditing, research, and to improve the products/services of RTPL.
Who collects the information?
We will collect anonymous traffic information from you, when you visit our site and use the software in which the sole/absolute ownership in the copyright or other Intellectual Property Rights vests with RTPL.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You may provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date, CVV verification, Name on card, billing address etc.).
We use this information for billing and collection purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.
The Site may contain links to other Web sites. We are not responsible for the privacy practices of such Web sites which we do not own, manage or control.
How is the information used?
We use your email address to send you:
Special offers
News letters
Changes in the service's policy or terms of use
Products sales and service information
Event based communications such as order information, renewal notices, invites, reminders etc.
We use your personal information to:
help us provide personalized features
help us for bills collection
tailor our sites to your interest
to provide the services requested by you
to preserve social history as governed by existing law or policy
We use contact information internally to:
direct our efforts for product improvement
contact you as a survey respondent
notify you if you win any contest; and
send you promotional materials from our contest sponsors or advertisers
Generally, we use anonymous traffic information to:
remind us of who you are in order to deliver to you a better and more personalized service from both an advertising and an editorial perspective;
recognize your access privileges to our Web sites
track your entries in some of our promotions, sweepstakes and contests to indicate a player's progress through the promotion and to track entries, submissions, and status in prize drawings
make sure that you don't see the same ad repeatedly
help diagnose problems with our server
administer our Web sites
track your session so that we can understand better how people use our sites
With whom will your information be shared?
We will not use your financial information for any purpose other than to complete a transaction with you. We do not share or rent your email addresses with third parties except our agents and alliance partners.
Agents
We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfill orders, and services ordered from rtpl.co.in website. These entities do not retain, store, share or use personally identifiable information for any other purposes.
Alliance Partners
We will share your information with our Alliance Partners who work with us or on our behalf to help provide you the services. An alliance partner is a company or an individual who owns and manages (wholly or part of) online content on their websites powered by rtpl.co.in website.
We share email addresses with Agents and Alliance Partners. The Agents and Alliance Partners use the email address to confirm the deliveries, send notices and offer services related to the service.
We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:
we have your permission to provide products or services you've requested to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of rtpl.co.in website terms of use or to defend against legal claims;
special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure. We reserve the right to disclose your personally identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served whether in respect of our Web site or otherwise.
We share your information with advertisers on an aggregate basis only.
We follow generally accepted industry standards to protect the personal information and email address submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at info@rtpl.co.in
What choices are available to you regarding collection, use and distribution of your information?
Supplying personally identifiable information is entirely voluntary. You are not required to provide identifiable information to us in order to use our sites.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at support@rtpl.co.in or you may contact us at +91 22 27577101 or Rudraksha Technology Pvt. Ltd., B-405, Sai Sangam, Sector 15, CBD Belapur, Navi Mumbai 400 614, India to opt-out.
If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.
What security procedures are in place to protect information from loss, misuse or alteration?
To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.
Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at support@rtpl.co.in
How can you correct inaccuracies in the information?
To correct or update any information you have provided, our site allows you to do it online. In the event of loss of access details you can use any of the following options: Send an e-mail to support@rtpl.co.in Call the following telephone number: +91 22 27577101/02/03/04
Policy updates
We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage.
If we decide to make changes in our email practices, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we decide to change our email practices, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
CONTACT INFORMATION
You can contact us at:
Rudraksha Technology Pvt. Ltd.
B-405, Sai Sangam ,
Sector 15, CBD Belapur,
Navi Mumbai 400 614, India
Phone: +91 22 27577101/ 02/ 03 /04
FAX: +91 22 67122797